DATA PROTECTION

PRIVACY
POLICY

Last Updated

19th July 2026


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Introduction

StephenCharles L.L.C-FZ is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit stephencharles.com, make a purchase, or otherwise interact with us.


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Information We Collect

We collect: Account information (name, email, phone, addresses), Order information (billing, shipping, items purchased), Payment information (processed by third-party processors), Communications (support, reviews, surveys), Marketing preferences. Automatically collected: Device and usage data, Location data, Cookies and tracking technologies. We may also receive information from third parties.


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How We Use Your Information

To process and deliver orders, create and manage accounts, process payments and prevent fraud, provide customer support, send marketing communications (with opt-in), personalize shopping experience, analyze Site usage, detect fraud, and comply with legal obligations.


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How We Share Your Information

We do not sell your personal data. We share with: Service providers, Shipping and logistics partners, Payment processors, Professional advisors, Regulators and authorities, Business transfers.


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Data Security

We implement encryption of data in transit, PCI-DSS compliant payment processing, restricted access on need-to-know basis, and regular security reviews.


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Your Rights and Choices

You may have rights to: Access, Correction, Deletion, Objection, Restriction, Data portability, Withdraw consent. Contact us to exercise these rights.


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International Data Transfers

Your data may be transferred to, stored, and processed in countries other than your country of residence. We take steps to ensure adequate protection.


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Children’s Privacy

The Site is not directed to individuals under 18. We do not knowingly collect personal data from children.


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Changes to This Privacy Policy

We may update this policy to reflect changes in practices, technology, or legal requirements. Updated policy posted with revised date.


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Contact Us

StephenCharles L.L.C-FZ, Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE. Email: support@stephencharles.com